To access all the benefits of our stock, you must Login. To do so, you will need a username and password. Click on New User and register on our website.

If Gocar Electronic has not yet contacted you to provide you with your login details and place orders online, you must send an email to gocar@gocarelectronic.es, so that they can provide you with your credentials.

To place an order on our website you need to register and create an account with your email address. Just "LOG IN" and locate the "New User" section, let yourself be guided by the page to complete the process successfully.

If you have already registered and have an account, just Login and follow the steps explained on the website.

No, you can place your order online, and at the moment of payment you will have to select the conditions established in Gocar Electronic that will appear on your screen: money order, confirming, transfer, etc.

You can also pay by credit card if you wish.

The online purchasing system is already configured with your usual payment conditions at Gocar Electronic.

At the top there is a search engine with a drop-down that will show you four options:

"Gocar Reference" if you know our reference, it is enough to write it down.

"Customer reference" is the most effective way to narrow down the search for the desired product just by typing in your own code.

"Manufacturer's reference" you can type the complete manufacturer's reference, or part of the code if you do not remember it; the search engine will find all matches in our database.

"Description" will help you find a product that contains one of its attributes.

Yes, you can select the date on which you need to receive each of the lines of your order, with a maximum of up to 6 months.

Yes, to repeat an order you must position yourself in the ORDERS section and with the help of the filter locate the order you need to duplicate. In the order line, you will find a button that will put the products in your cart again.

The reorder will transfer the quantity and customer reference provided in the original order. If the order address does not match, you can add or select a new shipping address. The order number must be rewritten. You must be attentive to the notifications that you will receive during the process, as there may be variations in prices.

The first time you place an order, a company profile is generated with your different shipping addresses. This profile is located in the upper right corner.

If you need to modify your fiscal data, please contact us at administracion@gocarelectronic.es.

For security reasons your payment information is not saved.

During the checkout process, you have the option to enter a new shipping address different from the billing address, or choose an address already saved from previous purchases.

To add an address, you can either save the one you are using in the checkout process, or add a new one; look for the "new address" button and fill in the data. This new address will be saved in your user profile and can be used for future orders.

You can edit the shipping address, but not the billing address without prior consent of the company's management.

To add a new shipping address, you must place a new order, it cannot be edited from the customer profile.

Orders for out of stock products are not allowed. You can request a quote and you will be informed about new prices and delivery times.

If the reference you need is not available on our website please send an email to gocar@gocarelectronic.es.

To see how many products are in the cart you have to hover over the cart, the number of items you are adding is shown in numbers.

No, all shipments are free of charge and the minimum order is 100 euros.

Domestic shipments are sent by DHL 24 Hour Service. If you need any additional priority in your delivery, please contact pedidos@gocarelectronic.es, and we will inform you if your zip code has that possibility.

If the problem you are experiencing is not addressed in the FAQ topics, you can contact our IT department onlinesupport@gocarelectronic.es.

When you log in, you will find your cart in the same situation as when you last logged in. You can continue to add items, and checkout at any time you wish.

The website will notify you if there have been price or inventory changes at checkout.

Yes, we provide date of manufacture, year and week, batch and marking of all our parts, the traceability is complete.

A custom reel or Gocar reel is a continuous length of tape cut from a single reel to maintain lot and date code traceability. The tape is wound on a plastic reel that meets Electronic Industries Alliance (EIA) standards. There is an extra charge for each customized reel. They are non-returnable and non-cancelable.

Cut tape is an unmodified reel of continuous tape as received from a manufacturer. It is shipped in an ESD or MBB bag. It is non-cancelable, non-returnable.

A tube is a rigid extruded plastic package that is designed to fit the part profile. Tubes are shipped with the exact quantity of parts ordered and a rubber stopper is placed at each end to prevent the parts from slipping.

The trays are generally made of plastic. JEDEC trays have slots that allow air to pass through vertically and are rated to withstand 140°C minimum so that parts can be dried in industrial ovens. The trays are stacked and include a beveled corner to indicate pin one orientation.

Tubes, reels and trays are packaged in accordance with the ESD and MSL protection requirements determined by the manufacturer.

Static shielding moisture barrier bags (Moisture Barrier Bag) are designed to protect the contents against moisture and ESD events. In addition to the bags, we use release pouches and moisture indicator cards to achieve adequate moisture protection.

Once the purchase process is completed, the website will send you a notification that your order has been received. If you log in to your account, you will find a copy of your order.

As soon as it is processed for shipment, you will receive an email with a copy of the packing slip, tracking number and invoice.

In addition, if you wish, all these documents are stored in your account through our website, so you will have access to them for a maximum period of 2 years.

Gocar Electronic can accept orders 24 hours a day, 7 days a week through pedidos@gocarelectronic.es.

Telephone orders can be placed during office hours from 8:00 a.m. to 4:00 p.m., Monday through Friday.

To obtain a quotation for one or more out of stock items use the link Cotización, and add lines, quantities and delivery dates by clicking on the "solicitar cotización" button.

Customers are responsible for paying all applicable VAT charges.